Accounts Receivable/Customer Service Representative

Wisconsin Rapids Water Works and Lighting Commission (WW&LC), a public power municipally-owned electric and water utility that provides long-term value to its community and citizens, is looking for an enthusiastic applicant to fill the full-time position of Accounts Receivable/Customer Service Representative.

This position will have the responsibility of interacting and communicating with customers and staff at a utility that cares about the overall well-being and growth of our community. This position is responsible for maintaining a high level of professionalism with customers.

Ideal candidate will possess a strong aptitude for customer service, excellent communication skills, as well as strong computer skills. Two years of customer service along with an advanced degree or equivalent experience in a related field is preferred, but not required.

This position will work 7:15 AM to 3:45 PM, Monday through Friday. WW&LC offers a full benefit package including competitive wage, health and dental insurance, paid holidays, vacation, and participation in the Wisconsin Retirement System.

The Utility will review applications beginning Wednesday, December 1, 2021. To have your application be included in the initial review, please submit a completed application, resume, and cover letter on or before November 30, 2021. Applications and a detailed job description are available at the WW&LC office at 221 16th Street South, Wisconsin Rapids, Wisconsin or online at This position will remain open until filled.

If you have any questions, please contact Roxanne Gronski at 715.422.9020.

Application Job Description